FAQ’s

Most frequently asked questions

Shopping

You can use all cards with visa and mastercard logos as credit and debit cards.

Customers have the right to return the product within 5 days after receiving it. When they want to return a product they bought through Pikywise, they can enter pikywise.com and write the product they want to return from the communication section and reach us.

We are shipping to 32 countries.

1 – ) kenya
2 – ) Saudi Arabia
3 – ) Serbia
4 – ) Greece
5 – ) Romania
6 – ) Norway
7 – ) Mexico
8 -) Luxembourg
9 – ) Kuwait
10 – ) Qatar
11 – ) Canada
12 – ) Italy
13 – ) switzerland
14 – ) sweden
15 -) israel
16 – ) spain
17 – ) ireland
18 – ) england
19 – ) netherlands
20 – ) croatia
21 – ) georgia
22 – ) finland
23 – ) denmark
24 – ) czech republic
25 – ) algeria
26 – ) bulgaria
27 – ) brazil
28 – ) Arab emirates
29 – ) Belgium
30 -) bahrain
31 – ) germany
32 – ) america

The products you buy are delivered to your address between 1-10 days via ups, fedex, dhl companies by air.

After purchasing the product, we send you the code by which you can track your product via email.

We produce a limited number of products, so there is a limit of 5 kilograms in each cart so that everyone can benefit.

1-The return period of the product is 5 days after you receive it.
2- In order for the return to be accepted, the product must;
– The package is undamaged and unused
– It must be returned with all accessories and original box.
3- In order for the following products to be accepted for return, the packaging of the product must be unopened, untested, intact and unused.
• Products that are not suitable for health and hygiene (Cosmetic and personal care products, perfume, epilator, shaver, headphones, underwear products, swimwear, bikini, etc.)

Contact

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